Main Results:
– Implementation of continuous quality improvement systems, Lean Manufacturing, and 5S.
– Coordination in the establishment of organization and service standards
– Design and preparation of technical documentation (service manuals, user manuals, catalog of spare parts, etc.)
– Implementation of ISO 9001, ISO 14001, ISO 9100 and TS16949 certification
– Continuous business improvement through the redesign of strategic and key processes
.– Reduction in the rate of warranty claims and repair times
– Implementation and design of the logistics chain of after-sales of TIER1 automotive brand
Main Strongs:
– Consulting for the improvement of key business indicators and KPIs
– Interaction with teams to achieve high motivation, application of coaching and empowerment techniques.
– Start-up and management of project teams. General Manager oriented to benefits, with a proven track record of success in competitive environments (Lean Manufacturing) management of a diversity of projects for clients and for internal structure (Implementation of PMBOK methodology according to PMI®).